Terms & Conditions
General Terms and Conditions of NOLOGO studio.
General Terms and Conditions of NOLOGO studio.
Article 1 – Scope of application / General
These General Terms and Conditions (“GTC”) apply to all orders placed on www.nologo-studio.com for the sale of products of NOLOGO studio (hereinafter referred to as “NOLOGO studio” or the “Seller”) and its customers. Any special contractual agreements between the parties take precedence. By ordering the products, the Customer accepts the GTC as a mandatory part of the contract. Deviations from the GTC are only valid if and insofar as NOLOGO studio agrees in writing. Any general terms and conditions of business, purchase, delivery or other terms and conditions of the customer shall not apply. Before placing an order, you should read and understand these GTC.
Article 2 – Definitions
NOLOGO studio: a company established under Swiss law, trading under the trade name ”NOLOGO studio” (CHE- 440.837.087)
Site: the website www.nologo-studio.com and all of its sub-domains.
Customer: the natural person or corporation acting in the performance of a profession or business who enters into an Agreement with NOLOGO studio.
Product(s): the product(s) as offered on the Site.
Agreement: any arrangement or agreement between NOLOGO studio and the Customer of which the General Terms and Conditions form an integral part.
GTC: the present terms and conditions of NOLOGO studio.
Article 3 – Prices and information on the Site
Unless otherwise mutually agreed in writing, the prices are as displayed on the Site and include taxes and other levies imposed by the government. Prices may be adjusted without prior notice and at any time.
The content of the Site is composed of the greatest care. NOLOGO studio can however not guarantee that all information on the Site is displayed correctly and/or is complete at all times. Such information may be changed at any time.
Article 4 – Product information
NOLOGO studio. cannot be held responsible for any deviations between the colour of the Product and the colour of the Product as displayed on the Site.
The dimensions of an product listed on the Site are approximate. They are used to describe the model or fit of an item and are not a guarantee of the actual mass of the item you will receive. The actual mass of an item may vary depending on the material used in its manufacture.
NOLOGO studio makes reasonable efforts to accurately state the characteristics of the Products, including composition and colours. The colour you see will depend on your computer system and we cannot guarantee that your computer will accurately represent the colours.
Article 5 – Conclusion of the Agreement
By clicking the button “Place Order” you place a binding order for the products in the shopping cart. We will confirm the receipt of your order immediately by email after sending the order. A binding contract is concluded upon receipt of your order confirmation.
If it is found that, in accepting or otherwise entering into the Agreement, the Customer has provided incorrect data, NOLOGO studio will have the right to suspend its obligations until the correct data has been received from the Customer.
If the ordered Product can no longer be supplied, NOLOGO studio is entitled to deliver a Product which is comparable in nature and quality to the ordered Product. In that case, the Customer will have the right to dissolve the Agreement without incurring any costs and to return the Product free of charge.
Article 6 – Terms of Shipping
If shipping costs are charged, these will be clearly stated on the Site before the Agreement is concluded. The shipping costs will be displayed separately in the ordering process.
NOLOGO studio is authorized to engage any third parties in the fulfilment of its obligations under the Agreement.
As soon as NOLOGO studio has received a Customer’s order and has confirmed the acceptance thereof, it will hand over the Products to the shipping company.
The Site includes information describing the manner of delivery of the Products and an estimation of the term in which the Products will be delivered to the Customer.
NOLOGO studio strives to ship orders in the order they are received as quickly as possible. We aim to deliver within 3 to 4 business days after receiving the order confirmation. Although NOLOGO studio strives to deliver within the stated time frame, delivery may take longer due to unforeseen events. In the unlikely event that the delivery time exceeds 30 days, we will notify the Customer accordingly. In such event, the Customer can decide to either agree to a new delivery date or to dissolve the Agreement without incurring any costs. NOLOGO studio cannot be held liable for any delay in the delivery process.
NOLOGO studio ships worldwide. Shipping prices vary and do not include duties, import, export, taxes and/or additional fees, which may also vary from country to country. Payment of such fees is the sole responsibility of the Customer. Note that NOLOGO studio does not have control over these fees and cannot predict their amount. For more information, please contact the relevant authorities.
As soon as the Product has been delivered to the delivery address submitted by the Customer, the risk of the Product fully transfers to the Customer.
NOLOGO studio advises the Customer to inspect the Products upon receipt and to report any defects within two (2) working days after delivery in writing or by email. For defects that are detected after this time, NOLOGO studio shall only be liable insofar as a complaint in this respect is submitted in writing immediately after discovery, but no later than within 14 days after delivery in writing.
In the event of late notification, the products shall be deemed approved and any warranty shall cease to apply. All further warranty claims of the customer are – as far as legally permitted – explicitly excluded.
Article 7 – Returns & Refund
The Customer has the right to return the Product within fourteen (14) days after the Product has been delivered to the Customer.
The Customer must inform NOLOGO studio of its wish to return the Product by sending an e-mail to firstname.lastname@example.org within the aforementioned period of fourteen (14) days after the Product has been delivered to the Customer. This e-mail should include the following information: order number, name, phone number, e-mail address and delivery address. After receipt of this e-mail NOLOGO studio will provide a Return Authorization number (“RA Number”) to the Customer. After receipt of the RA number, the Customer will have an additional fourteen (14) days to return the Product to NOLOGO studio. The Customer must bear the costs for shipping the Products to NOLOGO studio.
Returned Products must be unused, undamaged and returned in its original unopened packaging with its original packing slip. Returns attempted without satisfying all of the aforementioned conditions, will not be accepted.
The Customer is responsible for the chosen shipping method of the returns. The risk of the Product will transfer to NOLOGO studio o when NOLOGO studio has received the Product. This means that NOLOGO studio cannot be held responsible for any returns which are (for example) lost and/or damaged in the mail when being returned. We therefore advise you to choose for registered shipment, request tracking information and ensure the package containing the returned Product(s). NOLOGO studio does not make any exceptions to this policy.
Insofar as NOLOGO studio accepts a return in the sense of this Article 6, the returned Product can be exchanged or refunded as requested by Customer. Any refunds we will automatically be arranged to the account you used for payment within fourteen (14) days.
Article 8 – Payment
The Customer shall pay the amounts due to NOLOGO studio in accordance with the ordering process and through the payment method selected on the Site. NOLOGO studio is free to offer any payment method of its choice and may change these payment methods at any time.
Article 9 – Warranties and Conformity
NOLOGO studio warrants that the Products are suitable for their intended use, as described on the Site.
If the delivered Product fails to satisfy the Agreement at delivery NOLOGO studio must be notified thereof within a reasonable period of time, which is ultimately fourteen (14) days after delivery of the Product.
If a Product does not satisfy the Agreement and the Customer has notified NOLOGO studio thereof within the period mentioned in article 8.2, the Product concerned will be repaired, replaced or (partially) refunded, such in consultation with the Customer. Complaints after the period mentioned in article 8.2 will not be accepted by NOLOGO studio.
Article 10 – Complaints handling procedure
If the Customer has any grievances in connection with a Product (in accordance with article 8 entitled, “Warranties and Conformity”), or regarding any other aspects of the Site or service of NOLOGO studio, it can submit a complaint by email or in writing. The contact details of NOLOGO studio are provided at the end of the General Terms and Conditions. NOLOGO studio will respond to the complaint as soon as possible, and in any case within seven (7) days after receipt of the complaint. If NOLOGO studio is unable to formulate a substantive response to the complaint within such period, NOLOGO studio will confirm receipt of the complaint within seven (7) days after receipt of the complaint and give an indication of the term within which it expects to be able to give a substantive or definitive response to the Customer.
Article 11 – Liability
The total liability of NOLOGO studio in respect of the Customer due to an attributable failure to perform the Agreement is limited to a compensation which does not exceed the price stipulated for that particular Agreement (including VAT and shipping costs).
NOLOGO studio cannot be held liable for any indirect damages or losses, including, without limitation, consequential damages, lost profits, lost savings, loss of data and damage due to business interruption.
Except as otherwise explicitly provided for in this Article 10, NOLOGO studio is not subject to any liability, irrespective of the grounds upon which an action or proceeding may be based. The restrictions set out in this article, will, however, cease to apply if and insofar as the damage or loss is the result of an intentional act or gross negligence on the part of NOLOGO studio.
NOLOGO studio will only be liable to the Customer on account of an attributable failure in the performance of an Agreement if the Customer issues a written notice of default to NOLOGO studio without delay, stipulating a reasonable period of time in which NOLOGO studio has the possibility to remedy the default, and NOLOGO studio fails to cure the default within such period. The notice of default must contain a description of the default in as much detail as possible, in order to enable NOLOGO studio to provide an adequate response and/or take adequate action.
Any event giving rise to compensation is always subject to the condition that the Customer reports the damage or loss in writing to NOLOGO studio as soon as possible, but no later than within thirty (30) days after the damage or loss has arisen.
Article 12 – Retention of title
As long as NOLOGO studio has not received full payment for the Products, NOLOGO studio will retain the ownership of the Products.
Article 13 – Personal details and Data Protection
Article 14 – Intellectual property rights
All intellectual property rights such as trademarks and copyrights on www.nologo-studio.com remain with NOLOGO studio and its subsidiaries or licensors. Without the consent of NOLOGO Studio, the Site and its content may only be used for personal and non-commercial purposes. This also includes copying and storing the content, in whole or in part.
Article 15 – Place of jurisdiction and applicable law
The GTC and the Agreement are exclusively construed in accordance with and shall be exclusively governed by the laws of Switzerland.
Any dispute arising out or in connection with the GTC and the Agreement, including disputes concerning the existence and validity thereof will if no amicable settlement can be reached, be resolved by the competent Swiss court in the district where NOLOGO studio has its registered office.
In the event that any of the provisions contained in the GTC will be deemed invalid or unenforceable, then the remaining provisions shall be construed as if such invalid provisions were not contained herein; and such invalid or unenforceable provisions will then be deemed to have been replaced by a provision which as closely as possible meets the intention of NOLOGO studio when inserting the original provision.
Article 16 – Final Provisions
Should any provision of these terms and conditions become or be invalid, this shall not affect the validity of the rest of the contract. The contracting parties are obligated to replace the invalid provision with a provision that comes as close as possible to the invalid provision.
These GTC shall enter into force with effect from 1 June 2021. NOLOGO studio reserves the right to make changes to the GTC at any time. Such changes shall be notified to the Customer in writing or by other suitable means and become effective without objection within one month after this notification.
Should you have any questions, complaints or comments after reading the GTC, or if you need to provide us with notice, please contact us by email or in writing.